This Code of Conduct sets minimum standards of behavior and actions expected of all service providers in the public transport system in Nakuru County. It addresses issues that can arise during interactions between service providers and users of the system and is intended to guide the conduct of public transport employers, workers and SACCOs to provide exemplary professional services to all users of the public transport system.
This Nakuru Code of Conduct was formulated based on the existing legal framework, consisting of laws, policies, institutions, programs and processes relating to transport, labor and non-discrimination in Kenya, regionally and globally.
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