The Nakuru County Government, with support from the Flone Initiative and the Transformative Urban Mobility Initiative (TUMI), convened for a crucial engagement session.
This gathering focuses on the final draft of the Nakuru Code of Conduct for public transport—a comprehensive framework designed to uphold safety, efficiency, and inclusivity across the city’s transportation network. This session isn’t just about rubber-stamping a document; it’s about harnessing collective wisdom to ensure the code meets the diverse needs of Nakuru’s community.
Representatives from public transport operators, commuters, and community leaders have come together to provide their invaluable input. Their voices are essential in shaping policies that will govern six critical thematic areas:
- Gender and disability inclusion: Ensuring that the transport system caters equitably to women, persons with disabilities, and other vulnerable groups.
- Zero tolerance to sexual harassment and gender-based violence: Implementing stringent measures to create safe spaces for all passengers and workers.
- Environmental sustainability and climate change: Promoting eco-friendly practices within the transport sector to reduce carbon footprint.
- Professionalism: Setting standards for conduct among transport operators to enhance service delivery.
- Customer service: Improving the overall experience for commuters through enhanced service quality.
- Improved road safety: Implementing measures to enhance safety for all road users, including pedestrians.
The Nakuru Code of Conduct represents more than just a set of rules; it’s a commitment to building a transport system that prioritizes the well-being of its users. For vulnerable groups such as women, persons with disabilities, and older individuals, this document is a lifeline—a promise of equitable access and dignified travel experiences.
Through this initiative, the Nakuru County Government aims to strengthen its Department of Road, Public Works, and Transport. By implementing sustainable interventions, the department seeks to address current challenges and proactively tackle emerging issues within the public transport sector.
Nakuru’s journey towards a more sustainable and inclusive transport system has begun. With the Nakuru Code of Conduct leading the way, the city is poised to embark on a transformative path—one that values all commuters and ensure their journey is not just about reaching a destination but also about doing so safely and with dignity.