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CONSULTANCY ON THE DEVELOPMENT OF A DISABILITY AUDIT MANUAL FOR PUBLIC TRANSPORT SYSTEMS & WORKPLACES

Organisation: Flone Initiative Trust

Location: Nairobi

End Users: Public transport companies/organisations in e-mobility & ICEV (SACCOs, Manufacturers/assemblers, distributors, etc)

Duration: October 2025 - January 2026

Reports to: Executive Director or Designate

1. Background

Flone is a mission-driven organisation reimagining what public transport can be: safe, inclusive, and accessible for everyone. We train operators, shift mindsets, and advocate for systems that serve people first. Our vision is a just public mobility system.

2. Objective

Flone is seeking a consultancy to develop a comprehensive audit manual on disability inclusion in informal and formal public transport systems. The manual will focus on workplace policies, infrastructure (amenities and vehicles), workplace culture, and practices. It will further promote understanding of commuters' needs and adapt vehicles and amenities, ensuring equal access to opportunities.

  • Assess workplace policies for disability responsiveness.
  • Review infrastructure such as vehicles and amenities.
  • Evaluate workplace culture & practices to ensure inclusivity.
  • Provide a step-by-step guide for public transport companies to enhance disability responsiveness.

3. Scope of Work

Phase 1: Review and Contextual Analysis

  • Develop data collection tools and conduct desk reviews.
  • Interview industry players (e-mobility, ICEV, disability organisations, transport workers).
  • Conduct FGDs with public transport users with disabilities.
  • Analyse collected data to identify features of disability-inclusive workplaces and transport systems.

Phase 2: Development of the Audit Manual

The manual will provide assessment tools in three main areas:

  • Infrastructure: Accessibility of workplaces, training facilities, vehicles, and amenities.
  • Policies: Recruitment, employment, compensation, benefits, harassment prevention, and reporting mechanisms.
  • Workplace Culture & Practices: Representation, participation in leadership, workplace safety, and support structures.

Phase 3: Capacity Building

Conduct a workshop to train Flone staff on applying the disability audit manual.

4. Deliverables and Timeline

Deliverable Timeline
Contract signing3rd Week of October 2025
Submission of data collection tools3rd Week of October 2025
Desk & field research4th - 1st Week of November 2025
Draft audit manual2nd Week of November 2025
Final manual & PPT submission3rd Week Nov - 2nd Week Dec 2025
Staff Training1st Week of February 2026

5. Qualifications and Experience

  • Advanced degree in Social Sciences or a related field.
  • Proven experience in developing disability audit manuals and manuals for NGOs or development programs.
  • Expertise in qualitative & quantitative research.
  • Familiarity with disability equity, public transport, and urban development.
  • Experience in public transport is an added advantage.

6. Reporting and Supervision

The consultant will report to Flone Initiative’s Executive Director or designate, with regular updates.

7. Budget and Payment Terms

  • 30% upon signing the contract.
  • 40% upon submission of draft audit manual.
  • 30% upon delivery of final manual & training.

8. Application Process

Submit a technical proposal, financial proposal, CVs, and previous work examples to [email protected] no later than October 15th, 2025.

9. Evaluation Criteria

  • Experience & qualifications (30%)
  • Technical proposal quality (40%)
  • Financial proposal cost-effectiveness (20%)
  • References (10%)
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